ReSound LiNX Quattro are a line of bluetooth enabled smart, programmable hearing aids.
One thing NOT smart about these is the design around the ReSound GN model C-1 charger base unit's microUSB charging port.
Shown here on the reverse of the charger, and note the telltale trapezoidal shape of the socket for the microUSB plug at bottom. Based a friend's unit and those on eBay and elsewhere on sale for "parts only" due to having died, I've found a fix at least in cases as I describe here. Their charger one day no longer consistently indicated full charge, and over the next day or so it appeared to stop charging altogether. Upon closer examination I noticed that the cable when plugged into the socket was very loose.
Using a couple of thin but firm metal spatulas from a set of precision tools geared toward tearing down electronic devices, I carefully pried the clamshell style case apart near the left and right seams, which I found secured with plastic clips. I was startled to find that the little piece of metal shown was just detached and if not for the case free to roam about the circuitboard.
A bit of research on the microUSB architecture indicated that while that metal sleeve may beyond providing ground not serve any purpose electrically other than as shielding, structurally it is vital to ensure the male microUSB cable mates with the female socket's electrical contacts so that power can flow.
I decided to try to carefully mix and apply a tiny amount of epoxy under and around the area of the metal sleeve using a toothpick. I took care to try to encapsulate parts of the sleeve and the surface of the circuitboard it mates to in order to ensure a given male microUSB cable would once again fit snugly. I allowed the epoxy to cure overnight with the unit sitting level and upright, then carefully plugged the unit into a power adapter for a few hours.
The result?
Signs of life, the green LEDs shown indicate the base unit is fully charged! Hearing aids placed in the unit's little cubby holes (which convey charge via induction) and the unit's status LEDs along with the hearing aids' own onboard LEDs now indicate active charging. Not bad, taking a "dead" device for some $17 off eBay and returning it to service rather than forking over $250 for one off Amazon, or nearly $400 for an OEM replacement from the manufacturer!
At least one of their newer models I'm aware of implements USB C. It appears ReSound revised their design with that more uniform rectangular-slash-oval socket shape combined with visibly less empty space surrounding the socket. That clearly deters the kind of torque and play its predecessor suffers with.
While the C-1's fix is very simple, I think thanks to its design the issue could recur. The asymmetric nature of the microUSB socket plus the not quite flush fit of the female socket in the charger's plastic chassis can, over time, and especially with carelessness, allow for potentially enough play to cause the sleeve to detach with this C-1 model.
Problem solved... for now.